FAQ

 
 

About the Brand

What kind of products does Glow Gear sell?

Trend-forward beauty & lifestyle accessories made to glow up your routine.

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Are your products actually good quality?

Yes, we hand-pick every item to be cute and built to last.

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Where do your items come from?

From trusted suppliers worldwide — always vetted for style & quality.

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Are your drops limited?

Yes! Most collections are limited, so grab what you love before it’s gone 💨

Returns and Refunds

What’s your return policy?

You have 60 days to return any item — no stress.

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How do I send something back?

Just contact us and we’ll give you a return number to get started.

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When will I be refunded?

Within 60 business days after we receive your return.

Delivery Times

How long does shipping take?

Standard delivery takes 5–10 business days.

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Can I get it faster?

Yes! Choose our Priority Mode at checkout 🚀

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How do I track my order?

You’ll get a tracking link by email + access via our website.

Payment Methods

What payment methods do you accept?

We accept Visa, MasterCard, AmEx, PayPal & more.

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Can I pay in parts?

Not right now, but we’re working on it!

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What if my payment gets declined?

Check your info or contact your bank — or reach out to us 💌

 
 

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